Made my purchase 3/17/15.
Made an inquiry 4/30/15.
Still no updates. Emailed them.
No response. It is now 6/6/15. This is the second time I've tried using them. The first time they initially did not pay.
Had to do an inquiry to get payment. This time, they didn't pay. They didn't respond to my inquiry. They didn't respond to emails.
I am 0 for 2 in smooth transactions with them. Hopefully, they correct this situation or I am done.
There are so many other cashback sites available nowadays. Why stick to one that is reluctant to pay and ignores the users?
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $15. The author is overall dissatisfied with Extrarebates. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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